你知道吗?不用的手机卡不要以前随便一扔就万事大吉了,一定要记得销户,如果不销户可能会造成不必要的麻烦,这篇文章小编就教大家如何注销手机卡!
在介绍这个问题之前,我们先来看一看手机卡不注销有什么后果?
①欠费以后三个月内,产生的所有费用仍然会记录在实名卡的信息中,会一直有欠费记录,办新卡(同一运营商)需要先补缴欠费。
②欠费超三个月会被运营商拉入“黑名单”,办理该运营商业务会受
③随着政策的完善有可能被记入征信系统
那么,我们该如何注销手机卡呢?“无欠费”“有欠费”两种方式,小编都给大家介绍一下,可供参考:
一、没有欠费停机
除了可以通过营业厅注销以外,也可以通过官方APP联系人工客服协助销户,另外,三大运营商都已经支持线上注销,我们说一下线上的注销方式。
①下载移动/联通/电信官方app
②搜索关键词“销户”进入自助销户流程
③如果提示“不能销户”要按相关提示取消相关绑定业务销户预约再进行销户
④销户需要上传身份证和机主本人人脸识别
二、有欠费的情况进行注销
1、补缴所欠费用,然后进行注销。
2、有欠费已停机,且不想补缴欠费的情况下,建议走工信部投诉销户,具体方式如下:
①关注[工信部12300]
②点左下角[用户申诉]再转到[提交申诉]
③选择需注销手机卡的[运营商]和[所属地区]是否向企业投诉过选[否],弹出提示窗口后选[是]
④跳转到[投诉绿色通道],填写投诉信息。
注:内容可以下为很久都不用这张卡了,希望能注销,但是营业厅说还有欠费,必须要把欠费都结清才能注销,你可以说,在我没有使用那张卡的情况下,还要交钱这并不合理,希望能得到解决。
⑤然后等运营商打电话来,跟客服说清楚情况
在这里要提醒大家一下,如果您当时办理的手机号是靓号、套餐有合约,购买的手机是合约机、分期抵扣等合约,或者绑定的有家庭宽带,注销还是比较麻烦的,也不建议走空子。
目前,包括校园卡,流量卡等在内的很多类型的卡基本都能在工信部12300公众号注销,以上内容只是分享经验,更多资讯请继续关注我们。
领取最新办卡资费,添加 微信:sjzqb888 备注:办卡!
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